FAQ

Frequently Asked Questions (FAQ)

All Marine Products

Shipping and Delivery

Where do you ship?

We offer free shipping within the United States, limited to the Lower 48 States. We do not ship to Alaska, Hawaii, or Puerto Rico. We do not ship internationally at this time. 

How long does shipping take?

Standard transit time is 2–3 business days once your order has shipped.

What is your cutoff time for orders?

Our cutoff time is 12 PM PST. All orders placed after that will be shipped out next business day.

What is your handling time?

Orders are processed within 0–1 business days. Most orders placed before our daily cutoff ship the same day. 

What days do you deliver?

Standard delivery days are Monday through Friday. Weekend delivery is not guaranteed.

Do you ship to APO/FPO addresses?

Yes. We ship to APO/FPO addresses using USPS only. Please note that some items may not be eligible due to size or hazardous material restrictions.

Are there items you cannot ship?

Yes. Certain items cannot be shipped due to carrier and safety regulations, including:

  • Hazardous materials

  • Oversized or overweight items

  • Restricted items for APO/FPO delivery

If your order includes one of these items, we will contact you before processing.

Will I receive tracking information?

Yes. A tracking number will be emailed to you once your order ships. Tracking updates may take up to 24 hours to appear.

What are your business hours?

Monday-Friday: 9:00-5:00 PM PST

Saturday: 9:00-3:00 PM PST

Sunday: CLOSED

For more information, check our Shipping Policy.

Returns and Exchanges

What is your return policy?

We offer 30‑day hassle‑free returns on most items. Please check our Return Policy for further details.

Do you offer free return shipping?

Yes. All returns include free prepaid return labels.

How do I start a return?

Contact us with your order number. We will email you an RA # along with return instructions and a prepaid return label.

Are any items non‑returnable?

Yes. The following items cannot be returned:

  • Opened electrical components

  • Hazardous materials

  • Custom or special‑order items

How long does it take to receive my refund?

Refunds are typically processed within 24-48 hours after we receive and inspect your return.

Can I exchange an item instead of returning it?

Yes. We can arrange an exchange at no additional cost as long as the item you are wanting is the same listed price.

Product and Ordering Information

Are your products new?

Yes. All items sold by All Marine Products are brand new and sourced from trusted manufacturers.

Do your products come with warranties?

Many items include a manufacturer’s warranty. Warranty terms vary by product. Contact us if you need help locating warranty details.

Can I cancel my order?

Contact us immediately if you need to cancel through our "Contact Us" page. We can cancel it as long as we have not processed the order. 

Damaged or Incorrect Orders

What if my order arrives damaged?

If your package arrives damaged, contact us immediately with photos of the product and packaging. We will resolve the issue promptly.

What if I received the wrong item?

If an incorrect item was sent, we will ship the correct item and provide a free return label for the incorrect one.

Customer Support

How can I contact All Marine Products?

You can reach our support team by email or through our website’s contact form. We respond as quickly as possible during business hours.

Business Name:

All Marine Products
32 Newcastle Ln
Laguna Niguel, CA 92677

Contact Info:

+1 (949) 899-2879

Store Hours:


Monday-Friday 9:00-5:00 PST
Saturday 9:00-3:00 PST
Sunday CLOSED

Business Email: 

allmarineproductsinfo@gmail.com